Thank you for shopping at Price & Oliver. We hope that you are happy with your purchase.
However, if you are not entirely satisfied with your purchase, we’re here to help.
Returns
- You have 10 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
- All returns are subject to a 25% handling charge unless deemed faulty.
Refunds
- Once we receive your item (carriage paid), we will inspect it and notify you that we have received it.
- We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your credit card (or original method of payment).
- You will normally receive the credit within 2 to 3 days, depending on your card issuer’s policies.
Shipping
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
- If you have any questions on how to return your item, please contact us first.